{"id":122,"date":"2023-02-17T11:17:53","date_gmt":"2023-02-17T11:17:53","guid":{"rendered":"https:\/\/alukas.presslayouts.com\/dummy\/?page_id=122"},"modified":"2025-06-26T13:21:41","modified_gmt":"2025-06-26T10:21:41","slug":"faq","status":"publish","type":"page","link":"https:\/\/perme.ro\/ro\/faq\/","title":{"rendered":"\u00centreb\u0103ri frecvente"},"content":{"rendered":"
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Livrare<\/h2>\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\tCum se efectueaz\u0103 livrarea produsului?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
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Livrarea tuturor produselor achizi\u021bionate online se realizeaz\u0103 prin intermediul serviciului de curierat rapid SAMEDAY.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\tCare este termenul de livrare al produsului?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
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Piesele noastre sunt realizate la comand\u0103 \u2013 te rug\u0103m s\u0103 permi\u021bi 3-5 zile lucr\u0103toare pentru preg\u0103tire.<\/strong><\/em><\/p><\/div>

Pentru livr\u0103rile \u00een aceea\u0219i \u021bar\u0103, termenul de livrare este, de obicei, \u00eentre 1-3 zile lucr\u0103toare. \u00ce\u021bi vom furniza un cod de urm\u0103rire, astfel \u00eenc\u00e2t s\u0103 po\u021bi urm\u0103ri coletul imediat ce pleac\u0103 din biroul nostru.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\tCare este costul transportului?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
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Pentru comenzile de peste 400 de RON livrarea este gratuit\u0103. Pentru comenzile ce nu dep\u0103\u0219esc valoare de 400 RON costul de livrare este de 12.5 RON la easybox \u0219i 19 RON livrarea standard la adres\u0103.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\tSe efectueaz\u0103 livr\u0103ri \u00een afara Rom\u00e2niei?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
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Pentru comenzi \u00een afara teritoriului Rom\u00e2niei, te rug\u0103m s\u0103 ne contactezi pe adresa de mail office@perme.ro<\/a>. Te vom anun\u021ba imediat ce vom extinde destina\u021biile noastre de livrare.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\tPot s\u0103 urm\u0103resc starea expedi\u021biei comenzi?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
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Desigur! Pentru toate comenzile expediate prin SAMEDAY po\u021bi urm\u0103ri starea expedi\u021biei prin verificarea AWB-ului pe care \u00eel po\u021bi g\u0103si \u00een istoricul comenzilor tale. Totodata \u00ee\u021bi po\u021bi instala aplica\u021bia SAMEDAY<\/strong> pentru a urm\u0103ri mai u\u0219or.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Returul<\/h2>\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\tCum pot returna un produs PERME achizi\u021bionat online?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
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Dac\u0103 produsul PERME achizi\u0163ionat online nu corespunde cerin\u021belor tale, \u00eel po\u021bi returna \u00een termen de 14 de zile, numai daca\u0306 produsul nu a fost purtat<\/strong>, nu prezinta\u0306 semne de uzura\u0306 cauzate de manevrarea defectuoas\u0103<\/strong>, \u0219i este returnat \u00een ambalajul original<\/strong>.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\tCine va suporta costul transportului?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
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Pentru retururi clien\u021bii PERME vor suporta costul transportului<\/strong>, de 14.99 LEI<\/strong>. Retururile se fac prin serviciul de curierat SAMEDAY<\/strong> prin plasarea pachetului la orice Easybox.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\tPot schimba un produs?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
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Niciun produs nu se poate schimba, \u00een schimb po\u021bi alege s\u0103 returnezi produsul<\/strong> pe care ai dori s\u0103-l schimbi \u0219i s\u0103 plasezi o nou\u0103 comand\u0103<\/strong> pentru produsul dorit.
Produsele personalizate, realizate la comand\u0103 nu pot fi returnate.<\/strong><\/p><\/div>

Returul se poate realiza \u00een 14 zile de la achizi\u021bie<\/strong>, cu factura inclus\u0103<\/strong>, s\u0326i numai daca\u0306 produsul nu a fost purtat, nu prezinta\u0306 semne de uzura\u0306 cauzat\u0103 de manevrarea defectuoas\u0103 \u0219i este \u00eenso\u021bit de ambalajul ini\u021bial.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\tCum predau coletul curierului?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
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Este necesar ca produsele ce urmeaz\u0103 a fi returnate s\u0103 fie ambalate corespunz\u0103tor<\/strong>, at\u00e2t \u00een cutia de depozitare a bijuteriei, c\u00e2t \u0219i \u00een cutia de livrare. Coletul trebuie sigilat<\/strong>, fie prin ambalarea sa \u00eentr-un plic de livrare sau prin lipirea sa cu band\u0103 adeziv\u0103, astfel \u00eenc\u00e2t con\u021binutul s\u0103 nu se piard\u0103 pe durata transportului.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Plata<\/h3>\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\tCare sunt metodele de plat\u0103 disponibile?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
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Plata poate fi efectuat\u0103 online cu cardul<\/strong> prin serviciul OderoPay, GooglePay sau Apple Pay<\/strong> sau prin Transfer Bancar<\/strong>: Efectueaz\u0103 plata direct \u00een contul nostru bancar RO49BTRLLEICRT0684863201 Banca Transilvania<\/strong>. Te rug\u0103m s\u0103 folose\u0219ti ID-ul comenzii<\/strong> ca referin\u021b\u0103 de plat\u0103. Comanda ta nu va fi expediat\u0103 p\u00e2n\u0103 c\u00e2nd plata nu va fi \u00eenregistrat\u0103 \u00een contul nostru.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\tPre\u021burile afi\u0219ate pe website sunt finale?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
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Da, pre\u021burile afi\u0219ate pe website sunt cele finale<\/strong>.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\u00cen cazul unui retur pentru un produs achizi\u0163ionat online, cum mi se va \u00eenapoia suma pl\u0103tit\u0103 pentru acesta?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
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\u00cen cazul unui retur pentru un produs achizi\u0163ionat online, suma pl\u0103tit\u0103 pentru bijuterie va fi transferat\u0103 \u00een contul t\u0103u.<\/strong>.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\u00cen c\u00e2t timp voi primi banii \u00eenapoi?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
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\u00ce\u021bi vom \u00eenapoia suma achitat\u0103 pentru bijuterii de \u00eendat\u0103 ce le vom avea \u00eenapoi \u00een posesia noastr\u0103.<\/strong><\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Parteneriate<\/h3>\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\tDore\u0219ti un parteneriat cu PERME?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
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Scrie-ne pe adresa office@perme.ro<\/a><\/p><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Alte \u00eentreb\u0103ri<\/h3>\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\tCe fac dac\u0103 am alte \u00eentreb\u0103ri?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
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Dac\u0103 ai alte \u00eentreb\u0103ri sau ai nevoie de ajutor, nu ezita s\u0103 ne scrii la adresa office@perme.ro<\/a>.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Delivery How is the product delivered? All products purchased online are delivered via SAMEDAY express courier service. What is the delivery time for the product? Our pieces are produced on<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":""},"class_list":["post-122","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/perme.ro\/ro\/wp-json\/wp\/v2\/pages\/122","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/perme.ro\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/perme.ro\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/perme.ro\/ro\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/perme.ro\/ro\/wp-json\/wp\/v2\/comments?post=122"}],"version-history":[{"count":29,"href":"https:\/\/perme.ro\/ro\/wp-json\/wp\/v2\/pages\/122\/revisions"}],"predecessor-version":[{"id":2382,"href":"https:\/\/perme.ro\/ro\/wp-json\/wp\/v2\/pages\/122\/revisions\/2382"}],"wp:attachment":[{"href":"https:\/\/perme.ro\/ro\/wp-json\/wp\/v2\/media?parent=122"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}